Supply chain sustainability

Sustainability audits are one way of verifying that our suppliers comply with the Neste Supplier Code of Conduct. All the audits adhere to the requirements set in the Neste Sustainability Audit Standard, which is regularly benchmarked against globally recognized methodologies such as SMETA and SA8000. After the audit, we follow up cases of non-compliance and require our suppliers to remediate significant open issues within a specified timeframe.

The sustainability audits are conducted either by our own local sustainability specialists or a third-party auditor. Where possible, we also conduct audits on our suppliers’ suppliers (second-tier suppliers or even beyond).

In 2024, we conducted a total of 141 sustainability audits: 66 on renewable and recycled raw materials, 38 on terminals, and 37 contractor audits. The majority of the audit findings recorded in renewable raw material supplier audits in 2024 were related to health & safety.

We understand that due diligence processes and sustainability audits alone are insufficient for a positive impact in our value chain. We engage regularly in capacity building with our suppliers. The topics covered with our suppliers over the years have included the Neste Supplier Code of Conduct requirements, sustainability policy development, due diligence, traceability and grievance management. We are also committed to training our employees on our policies.

Engaging with PFAD suppliers

While Neste does not use crude or refined palm oil in the production of its renewable products, we do continue to purchase waste and residues generated in palm oil production processes. Therefore, we remain committed to developing the sustainability of the palm oil industry and participate in several collaborative efforts to advance positive social and environmental impacts in the palm sector.

Neste is a member of the Palm Oil Collaboration Group (POCG) and has participated in its Social Issues Working Group (SIWG) since the initiative was launched in 2020. Neste is also a member of the Consumer Goods Forum (CGF) Forest Positive Coalition and Human Rights Coalition.

Since 2014, we have been organizing annual sustainability workshops for our palm oil and PFAD suppliers. The workshops have been designed with the primary objectives of fostering dialogue and raising awareness on pivotal topics, such as the human rights due diligence, traceability to the plantation (TTP), grievance management, and guidance on tackling scope 3 greenhouse gas emissions. In 2024, we continued our tradition of hosting annual workshops with our PFAD (palm fatty acid distillate) suppliers. Alongside collaboration with the industry, Neste contracted third party deforestation monitoring service providers to monitor, verify and mitigate deforestation risks within its PFAD supply chains to complement the processes already in place.

Read more about PFAD supplier sustainability workshops.

Supporting smallholders 

Neste is supporting smallholders in the palm oil industry to further develop their sustainability awareness and expertise, as well as to improve traceability. In 2023, Neste was collaborating with its supplier to support a smallholder capacity building initiative in Indonesia. The program aims to provide comprehensive support to smallholders and agents buying from farmers to adopt sustainable agricultural practices and improve traceability to plantations in the supply chain. The series of capacity building and mentoring will teach smallholders to improve their cultivation methods and prepare them to register for the ISPO (Indonesian Sustainable Palm Oil) and RSPO (Roundtable on Sustainable Palm Oil) certifications.

Siak Pelalawan Landscape programme

Neste is one of the eight companies driving the sustainable palm oil landscape program in the Siak and Pelalawan districts in Indonesia, via the Siak Pelalawan Landscape Programme (SPLP). The SPLP is a collaborative initiative involving the private sector dedicated to supporting the Siak and Pelalawan district governments in progressing their agenda on the implementation of the Green Siak District Roadmap in Siak and the District Action Plan for Sustainable Palm Oil in Pelalawan. The work is implemented by Proforest and Daemeter, with close collaboration with the district governments as well as NGOs.  

Through this collaborative effort at a landscape level, Neste aims to ensure a positive sustainability impact in the region by addressing environmental and social issues such as tackling deforestation, maintaining and enhancing key conservation areas, preventing exploitation, and improving smallholder livelihoods beyond palm oil production, also for multiple commodities such as rubber and pineapple.